Destination Spotlight

Hospital Angeles How They Changed Private Healthcare in Mexico

Destination Spotlight

The relatively recent concept of medical travel may not be new to Mexico, before 1986 many Mexican affluent patients were traveling across international borders to obtain high quality private health care at several destinations like Rochester, New York and the Texas Medical Center, in Houston, TX and most insurance companies in Mexico included in their health plans international coverage for an additional cost.

A then growing private health organization in the U.S. opened the Humana Hospital in Mexico City aimed to provide healthcare to those recurring patients from Mexico in their own country and benefit from this potential market.

After a brief period of operations, on December 10, 1986 Mexican entrepreneur Olegario Vazquez Raña acquired the Humana Hospital and the first Hospital Angeles was born. Located south of Mexico City, Hospital Angeles Pedregal grouped most recognized physicians and advanced technology.

Within the next decade, with Dr. Roberto Simón as CEO, Grupo Angeles Health Services continued to grow and established 8 more hospitals in Mexico City and other 6 cities in the country including Querétaro and Guadalajara. In 2006 Angeles Group, celebrated their 20 Th anniversary with 20 hospitals in 12 cities.

Today with recent openings in Tampico and Xalapa, Hospital Angeles has reached an unparalleled number for the region: 23 hospitals in 14 cities most of them currently in the process of certification with the Joint Commission International.

With significant investment in infrastructure and high end health technology, Hospitales Angeles has become the first privately owned chain of hospitals in Latin America to offer world class health services nationwide.

Angeles Hospitals in Numbers:

  • 23 Hospitals across Mexico
  • 1,700 beds
  • 11,000 board certified specialists
  • 120,000 hospitalized patients a year
  • More than 6,000,000 million outpatient visits a year

In order to provide better administrative support Grupo Angeles Servicios de Salud (Angeles Group Health Services) is the management entity for Hospitales Angeles and has also paid attention to other areas of healthcare:

  • Angeles Care: provides nursing services and home care equipment
  • Biomédicos: clinical labs and imaging
  • Centros de Diagnóstico Angeles (Angeles Diagnostic Centers): contact clinics and Hemodyalisis centers.
  • Angeles en Línea, (Angeles Online): strategic communication and patient education.
  • Angeles Pharmacy: 16 locations in Mexico.


Medical Tourism ~ Health Without Borders

Hospitales Angeles soon became a medical travel destination. Mexico’s unique location makes most major cities easily reached by air travel from major US cities, with direct flights or the option of flying to a familiar U.S. city where a medical shuttle awaits to take patients to the Angeles complex.

For decades, the best educational medical institutions in the U.S. and Mexico have had collaboration programs and thus in addition to ample clinical expertise, most physicians and specialists at Hospitales Angeles have US training and certification, and many actively collaborate on existing research and treatment protocols for global pharmaceutical firms. The geographic proximity and its central time zone allows for enhanced collaboration and efficient communication with primary healthcare providers.

Started in 2007, Angeles Health International is the innovative medical travel division of this large private hospital network in Mexico. AHI offer patients full English-fluent concierge services handling everything from medical consults, appointments and records transfer, as well as travel arrangements for patients and their families in comprehensive and affordable medical travel packages.

More than 6,000 American and Canadian medical travelers have been treated in the past three years in the areas of bariatric, orthopedic and spinal surgery, interventional cardiology, cataract surgery, major dental care and even kidney transplant. Patients from Central and South America also travel to Mexico find advanced healthcare in Spanish, closer to home.

Hospitales Angeles Today

Since the beginning, Grupo Angeles Servicios de Salud understood that in healthcare, as in all other areas of life, evolution is essential for development. Although each of the 21 Angeles Hospitals relies on well established strengths, prestige and recognition beyond Mexico´s borders, exponential growth required new planning and reorganization of processes to face the new challenges in a changing economy and the competed health care market.

With a new structure but with the same vision, Angeles Group Health Services, works today for the fulfillment of its principles:

Continue to be the leading private health system across Mexico, recognized internationally by:

  • High Professional Capacity
  • State of the Art Technology
  • Exceeding Service and Patient-Centered Care

Even with a defined strategy for growth, reaching proposed goals only becomes possible with arduous work of its collaborators team: their effort, experience, talent and dedication are reflected in all clinical, operative and administrative areas. The recognition as one the most important private hospital systems in Latin America, implies commitment to give the best service possible, with quality and warmth, to patients and their families.

In compliance with the company´s philosophy, Grupo Angeles Servicios de Salud established objectives and high quality standards that meet national and international guidelines. The quality of service and care offered, along with an ample investment in technology, constitute competitive advantages and differentiation from competitors.

According to results derived from satisfaction surveys, 94 percent of patients at Angeles Hospitals are satisfied with the service received.

Hospital Angeles Mexico City, Pedregal

Hospital Angeles Pedregal features 189 hospital rooms, including luxurious suites, designed to create a friendly and serene ambience to enable rapid recovery of the patient. It is also equipped with cutting edge technology in the areas of radiology, nuclear medicine, haemodynamics, ultrasound, MRI, CT and PET scanning. It features 22 operating rooms with preoperative and recovery rooms.

Hospital Angeles Mexico City, Lomas

Hospital Angeles Lomas is located on an eight acre campus and features over 900,000 square feet of interior space, a ten story medical offices tower with more than 175 medical offices and 375 modules; a three story tower containing administrative offices for admissions, with eight stories of specialized medical care.

Hospital Angeles Puebla

Built in June, 2007 with impressive architectural design, the beautiful modern Hospital Angeles Puebla features 95 private patient rooms, including 85 standard rooms, 5 suites, 4 master suites and an ambulatory surgery suite.

The hospital is a full service state-of-the-art facility with departments in Cardiac Care, Neurosurgery, Transplants, General and Laparoscopic Surgery, Orthopedics, Gynecology and Pediatric Surgery. Also features a Coronary Care unit, adult, pediatric and neonatal intensive care, as well as expansive intermediate therapy and nursery centers.

Hospital Angeles Tijuana

Established in January 2006, Hospital Angeles Tijuana is built on the highest principles of medical care and patient hospitality, and is located just minutes from San Diego in a beautiful commercial district that features many nearby amenities, including a movie theater with films in English, and a handful of excellent restaurants to choose from. Top tier medical care with the most modern technology and services – including state-of-the art operating rooms and diagnostic services across all medical fields – ensures the Hospital attracts top medical talent from around the world. All patient rooms at Hospital Angeles Tijuana are private with en suite bathrooms, featuring a flat screen television and sleeping options for visitors. Suites feature private entryway and dining/conversation area.

Hospital Angeles Guadalajara

Built in the 1940s as the maternity Hospital del Carmen, Hospital Angeles updated and expanded the facilities in 1996, establishing Hospital Angeles Guadalajara as one of the top medical facilities in all of Mexico. Hospital Angeles has demonstrated leadership in the areas of cornea transplantation, kidney transplantation and open heart surgery, including the first heart transplant performed in a private hospital. Featuring 108 patient rooms, Hospital Angeles Guadalajara provides 24-hour Operating Room, Laboratory and Radiology Services.

Other Angeles Hospitals in Mexico City include: Hospital Angeles Metropolitano, Hospital Angeles Mocel, Hospital Angeles Mexico, Hospital Angeles Roma, Hospital Angeles Clínica Londres, and Hospital Angeles Lindavista built and inaugurated in 2009.

SPECIALIZED CARE CENTERS AT HOSPITALES ANGELES

Center for Neurorehabilitation

Unique in the region and created for integrated rehabilitation of children and adults with acquired cerebral damage or medullar injuries, the CNRA offers in one place the best scientific and technical conditions for patient rehabilitation, through a multidisciplinary and intensive therapeutic program that includes:

Physical therapy

Cognitive therapy

Occupational therapy

Language therapy

Recreational therapy

Psychiatric and psychotherapy support

Nutrition

Respiratory therapy

Training for sphincter control

Patients and their families receive warm integrated care, guidance and emotional support, creating a transition space for their reintegration to the community with the best quality of life possible.
Institute for Obesity and Metabolic Syndromes

The Institute for Obesity and Metabolic Syndromes was created to cover the needs of patients with obesity and related illnesses. Through a careful study and a precise diagnosis, the Institute can offer the best options for integrated services and treatment, while maintaining close contact with patients throughout the whole process.

At the Institute patients find:

  • Customized attention.
  • A multidisciplinary group formed by recognized specialists
  • The best treatment options
  • State of the Art technology
  • Precise diagnoses
  • World class facilities

Cardiovascular Institute

This highly specialized center equipped with advanced technology, offers a multidisciplinary approach for patients with cardiovascular conditions, today the first world-wide cause of mortality among adults and older patients. Angeles Hospitals rest on technological and human infrastructure that conform this center of excellence for cardiology, interventional cardiology as well as heart and blood-vessel surgery.

  • Angiography, Angioplasty and positioning of Stents
  • Computerized tomography (CT) Scan
  • Catheter ablation
  • Pacemaker implantation
  • Heart valve repair and replacement
  • Aneurism repair
  • Cardiothoracic surgery

The Institute offers integrated and multidisciplinary programs to patients and nonsurgical treatment packages with a preventive approach, all based in precise diagnoses that will allow them to make significant changes in lifestyle to improve their health.

Oncology Institute

One of the most urgent public health problems is neoplastic disease, which along with related illnesses and conditions occupy the first place as cause of death for adults. For this reason, Hospitales Angeles offers the Oncology Institute for the diagnosis, treatment and recovery of cancer patients. A team of recognized specialized physicians and health care professionals are highly committed to fight the disease through comprehensive attention programs that include medical care, as well as prevention and research. Inside Hospitals Angeles cancer patients, as well as the general public, have within their reach the latest medical and technological developments, some unique to the region.

  • Positron emission Tomography (PET CT)
  • Linear accelerator
  • Medical oncology

Institute of Orthopaedics
Attention protocols in Orthopaedics compare with those available at leading hospitals around the world. Hospitales Angeles feature the level of technology required to implement the latest and most modern techniques in this field, including specialized treatment of congenital and acquired conditions.

  • Spine Surgery
  • Hip Replacement
  • Knee Surgery
  • Sports Injuries

Hospital Angeles’ world-class Orthopedic Surgery Program helps thousands of people reclaim healthy, active lives every year, treating congenital, age-induced and sports related structural and muscular problems with unparalleled expertise and compassion. Joint resurfacing and replacement, stress fracture treatment, surgical and non-surgical arthritis treatment, and repair of ligament injuries are among the many orthopedic treatment services offered.

Specialty Centers

A group of highly qualified doctors and specialists trained in Mexico, as well at recognized institutions beyond its borders, together with first-level facilities comprise the Specialty Centers located within Hospitales Angeles. Each of these Centers covers medical and surgical specialties and has well-established strengths in its field.

Angeles Center for Assisted Reproduction – The latest assisted reproduction techniques for the treatment of infertility, such as in vitro fertilization (IFV).

Center for Digestive Physiology – Diagnostic procedures available: capsule endoscopy, endoscopy, esophageal manometry and colo-rectal physiology.

Center for Urology and Urodynamics – Diagnosis and treatment, cystoscopy and ureteroscopy, pyelography, lithotripsy.

Center for Ophthalmology – Surgical treatment of cataract, glaucoma, strabismus, retinal damage, corneal transplant, pterygium, and laser refractive surgery.

Center for Bone Marrow Transplant – A transplant unit with international standards such as air filtration, and specialized care and monitoring to assure the success of every procedure.

Center for Women’s Care – Diagnosis and treatment for women at different stages of development: maternal and fetal care, plastic surgery, urology, pelvic floor rehabilitation and post-menopausal health.

HOSPITALES ANGELES COMPETITIVE ADVANTAGES

Medical Group

Strict quality controls are applied to registration of physicians within the Group, promoting medical excellence among the more than 11 thousand specialists that work in different Hospitales Angeles.
Angeles Health Services Group and Hospitales Angeles, also support the advancement of medicine through incentives to physicians and researchers such as the Olegario Vazquez Raña Scholarship and the Angeles Prize both awarded to outstanding specialists.

The various programs of study for specialization available at Hospitales Angeles, are endorsed by prestigious Universities and Schools of Medicine.

Advanced Technology

With constant investment for over two decades Hospitales Angeles have been pioneers in Mexico, being first to implement the latest technologies for diagnosis and treatment of diseases in all specialties. Practicing physicians and specialists, find a comfortable environment and facilities with the support of modern equipment.

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