Patient Experience
Cultural Competence
Editorial

Cultural Competency and the Medical Travel Patient Experience

As the world becomes smaller and people from different cultural backgrounds connect and transact, there Is a need for medical providers and medical travel businesses to recognize the cultural lines that distinguish people and ensure they remodel their operations to accommodate these differences and boost their patient experience, thereby.

By

Medical Tourism Magazine

on

November 29, 2023

Patient Experience
Patient Experience & Hospitality

Five Common Mistakes Healthcare Providers Make in Communication and Client Engagement

Patient care outcomes are heavily dependent on clear communication between health providers and patients. Accurate disease diagnosis depends on a clear and precise history taking, and treatment compliance is also strongly hinged on clear treatment instructions and follow-up details. Essentially, it is crucial to have a clear flow of information between health providers and clients; however, this may fall short of what’s expected and health providers may make certain mistakes in communication that could potentially affect healthcare outcomes.

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Medical Tourism Magazine

on

November 29, 2023

Global Healthcare Accreditation
Patient Experience & Hospitality

Global Healthcare Accreditation Puts the Spotlight on the Medical Travel Patient Experience

Patient experience is essential for every point of the care continuum, from departure to discharge; patients want a seamless medical journey as well as quality medical treatment and a relaxing post-treatment recovery period. Meeting patients at these touch points is a key to unlocking success in the medical tourism industry. GHA has a team of global experts and healthcare leaders to redirect organizations and businesses to meet patients’ needs effectively.

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Medical Tourism Magazine

on

November 29, 2023

Patient Advocacy
Patient Experience & Hospitality

The Importance of the Patient Advocate in Elevating the Medical Travel Patient Experience

The medical travel journey is complex and could be overwhelming for a medical tourist visiting a country for the first time. Patient advocates play an integral role in ensuring a seamless medical travel continuum by guiding medical tourists through the care journey and ensuring the receive the best care they can get. As patients become more intentional about their medical travel choices, patient advocacy is becoming a crucial point in medical travel, and one that has become a key differentiator in a highly competitive industry.

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Medical Tourism Magazine

on

November 29, 2023

Patient Experience
Patient Experience & Hospitality

Three Key Steps to Building a Great Medical Travel Patient Experience

Patients and health consumers are becoming more self-aware and more conscious of what quality healthcare delivery means. As a result, patients expect a certain level of quality along the care continuum that border on safety, transparency, swift and seamless communications, risk mitigation, and quality of care. If patients perceive a lack of commitment to these expectations, they might consider other destinations or providers to meet their needs.

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Medical Tourism Magazine

on

November 29, 2023

Patient Experience
Editorial

Trust: A Key Index for Successful medical travel programs

Trust is the new metric for the new normal of medical travel. If a health buyer or payer does not entrust their overall health - mental, physical, and emotional - to your hands during the entire care continuum, they will not be scheduling that flight to your destination.

By

Medical Tourism Magazine

on

November 29, 2023